Time is one of your most precious assets, don't waste it replying to the same support question over and over. Adding FAQs to your app can reduce the number of tickets your app generates, and simultaneously gives you extra time to spend on the people who really need your help. Preventing support tickets is just as important as answering them.
If you go over your monthly limit 2 months in a row, you will be moved into the next tier. We understand that spikes happen, and don't want to charge you extra money for a quick surge of users.
A "FAQ view" is tallied to your account when a user views the FAQ screen within your app.
Currently we only support iOS. Android and Mac support is coming soon!
We currently support iOS8+. We do not have plans to backport support to iOS7.